AirZip FileSECURE is being used in many
environments. Here is a selection of some of
the interesting and unusual ways the product is serving
- Mobile phones the
latest security threat
Most companies involved in sensitive design or manufacturing
prohibit cameras from being brought onto their
premises. In the days of bulky 35mm cameras this was
relatively easy to enforce. Today, with tiny digital
cameras, and a camera built into almost every mobile
phone, keeping these devices off company premises is
With 2-3MP resolution available on consumer grade
mobile phones, they are able to capture perfectly
legible copies of content displayed on computer
A few years ago, a video surveillance camera at a
customer in China captured an employee using a bank
of mobile phones to copy a 230 page sensitive
protected PDF document. This was before mobile
phones supported on board SD or similar memory and
each image had to be transmitted to a receiver
before the next picture could be taken. The employee
had 10 mobile phones, and he used them each in turn
to take pictures of successive pages - by the time
the last one was transmitting its image, the first
one was ready to take its next picture. In 20
minutes, the employee had copied the entire
Today, with high capacity on board or USB
connected storage, a single phone could accomplish
the same task in less than half the time.
FileSECURE is the only enterprise rights
management and document security solution that
supports on-screen dynamic watermarking that
overlays information about the user, computer and
network information onto the pages as they are
displayed. It cannot prevent someone actually taking
pictures of secure content, but should one of the
images be recovered, the embedded information can
help identify who, when and where the theft took
In cases where FileSECURE cannot secure the
content, we try to help secure the conviction!
- How long does something
need to be secured?
Not very long if you are in the garment industry!
A number of the world's largest garment and
jewelry manufacturers use FileSECURE to protect new
designs for shoes, handbags, clothing and jewelry.
Many of these items are seasonal with
correspondingly short life spans. Once a design has
hit the distribution channels, it can be legally
acquired by competitors who can roll out knockoffs
within days. Should a competitor be able to get
access to a design before it has left the factory,
in many cases the knockoff can be in the shops
before the "real" item - destroying a good deal of
- FileSECURE pays for
itself through savings in paper and ink costs.
The CEO of a mid-sized firm had upgraded a number of old
black and white printers to high end color MFP's. He
arrives at the office one morning to discover that
the employees planning the annual company picnic had
produced an elegant flyer announcing the event...and
had then showcased the new color capability by
making a beautiful color copy for not only every
employee in the company, but also for every notice
board! Around 1,300 copies.
Shortly thereafter, the CEO issued an edict that
all internal company announcements, job postings,
the employee handbook, interoffice correspondence
and the like be distributed as View Only FileSECURE
secured documents - increasing security at the same
time as reducing out of control ink and paper costs.
The savings due to simply limiting unnecessary
printing paid for the software in less than two
How many employees do you know that print every
electronic document and email they receive?
- How do you approach
securing huge quantities of existing files?
A common question from new FileSECURE customers is how to
secure the masses of existing content without
someone (or a team!) from having to manually secure
A large management consulting company faced the
exact problem - with a library of over 250GB of
Powerpoint presentations. In addition, because these
presentations contained extremely sensitive client
information and needed to be kept compartmentalized
within the company so that no-one working on a
company A project could have access to company B's
(a competitor) information.
The solution was to use FileSECURE Publisher - an
XML driven engine that can secure huge volumes of
data according to very explicit rules very quickly.
Once the XML rules had been defined, FileSECURE
Publisher was pointed to the root level of a large
file server containing all the presentations to be
secured. 12 days later the task was complete -
something that would have taken several staff months
or even years to accomplish manually.
AirZip offers Publisher on a short term lease
basis specifically to assist customers undertake the
securing of large archives.
- Securing reports from
Several customers have legacy applications (COBOL,
PowerBuilder, RPG) that produce sales, shop floor
and financial reports. Before implementing
FileSECURE, the reports were simply printed to paper
or PDF with little or no security. These same
reports can now be secured using the FileSECURE
printer driver, providing dynamic control and access
management for these reports.
FileSECURE can provide real security for the
output from any application that can print!
- Customer service...or
A CEO is concerned (manic, some would say!) about customer
service response times for his web based business.
If a request is not picked up in 10 minutes, he
wants it escalated to the Customer Service Manager.
10 minutes later, he wants to be notified.
Previously, prospects filled out a request for
information form on the company's web site, which in
turn was routed as an email via a Microsoft Exchange
server and then to a shared Outlook mailbox where
the customer service rep's picked up the messages to
respond to. No easy way to measure how quickly
messages were taking to be processed.
AirZip engineered a solution that took over the
inbound Outlook mailbox, extracted each email
message as a separate file and then secured the file
using FileSECURE's Auto-securing Author (A-Author).
The secured files were then placed in a common
inbound directory monitored by the CSR's. As each
message file was secured, it generated a time
stamped audit event which was stored in the
FileSECURE audit log. When a CSR opened the secured
message, it too generated a time stamped event. A
background process running in the FileSECURE server
continuously monitored the audit log looking for
matches between secured messages and viewed
messages. If a secured message was not accessed in
10 minutes, a notification email was sent to the
Customer Service Manager, and after 20 minutes of
non-access, another messages was sent copying the
What a great way to build a customer focused
- Not so funny…
Situation: Company is planning to launch a promotional
video. Working with its advertising agency, several
drafts are developed. One is particularly funny, but
deemed to be highly inappropriate for the target
market and the image the company wishes to project.
An employee thinks the video in question is cool and
uploads it to YouTube. Company is embarrassed and
the target demographic is annoyed.
AirZip FileSECURE protects your confidential
audio and video marketing and training materials and
teleconference transcripts so that you control
access and prevent unauthorized copying at all
- Who is handling your
sensitive data entry?
Do your customers still complete paper forms when applying
for a mortgage, loan, health or life insurance or
credit card – forms that contain highly personal and
sensitive information? What happens to those forms?
In many cases, the forms are scanned and
electronically transferred to a “low cost” offshore
data entry facility to be manually keyed.
One customer followed this increasingly common
practice – but shortly after the offshore center
started receiving scanned forms to enter into the
system, an alarming number of identity theft cases
were reported. Apparently, a few employees were
printing out copies of the scanned forms and selling
them on the street to criminals.
AirZip FileSECURE can secure the scanned PDF
documents as soon as they are scanned. The secured
files are then transferred to the offshore data
entry facility with View Only permission to prevent
printing. Each user can also only access the secured
file from their designated workstation, and the
displayed pages are dynamically watermarked with
information identifying the user and their
workstation – in case they are tempted to use a
camera phone to capture the sensitive customer
information. No security system is perfect or
absolutely foolproof – but AirZip FileSECURE
substantially enhances the protection of your
customer’s sensitive information and your